Building intelligent software systems for mission-critical industries across East Africa — with AI, analytics, and a relentless focus on usability.

info@hekaya.agency +256 708 382 659

Kampala, Uganda

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Operations Management
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AI Engagement
Smart Delivery
Analytics & Reporting

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Building intelligent software systems for mission-critical industries across East Africa — with AI, analytics, and a relentless focus on usability.

info@hekaya.agency +256 708 382 659

Kampala, Uganda

Product

Operations Management
Enterprise Systems
AI Engagement
Smart Delivery
Analytics & Reporting

Company

About us
Our clients
Blog
Contact

Legal

Built in Kampala, Uganda 🇺🇬

AI Patient Engagement | Hekaya

All services

Featured

AI Patient Engagement

An intelligent agent that keeps patients on track — medication reminders, storage advice, refill predictions, and escalation to pharmacy staff when intervention is needed.

Overview

The AI agent sits on top of our pharmacy and hospital systems, learning each patient's schedule, medication types, and behaviour patterns. It communicates via WhatsApp, SMS, and push notifications — and knows when to stop nudging and escalate to a human.

What's included

WhatsApp and SMS delivery
Personalised medication schedules per patient
Storage condition and temperature advice
Refill prediction and proactive reminders
Missed dose follow-ups with escalation
Side-effect and interaction alerts
Pharmacy staff notification dashboard

Interested in AI Patient Engagement?

Book a free demo and see it running in your environment within 48 hours.

Book a demo Talk to sales